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Thursday, June 20 • 8:00pm - 9:00pm
(Durfee - Classroom 3) You Had Me At Hello

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Tips on improving customer service practices in small business settings. A few simple ideas that can vastly improve your customer experience and your bottom line!

avatar for Carolyn Ferrari

Carolyn Ferrari

I currently direct the Detroit troupe for the American Immersion Theater and I'm also an artist, vocalist, and speaker. I have 30+ years of experience in customer service and management, with large retail and corporate entities as well as small boutiques. I have hands-on experience... Read More →

  Retail, Grow