avatar for Carolyn Ferrari

Carolyn Ferrari

Greater Detroit Area
I currently direct the Detroit troupe for the American Immersion Theater and I'm also an artist, vocalist, and speaker. I have 30+ years of experience in customer service and management, with large retail and corporate entities as well as small boutiques. I have hands-on experience employing great customer service strategies to significantly impact small retail businesses and increase their bottom line.
I'd love to share some of these insights with you.